Global IT Process Mining Specialist

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Campari Group is the 6th biggest spirits company worldwide with 1.7€ billion sales, more than 4.000 employees and a direct presence in more than 20 countries globally. Campari OneIT is at a key development stage moving from a back-office function to pivot into a business partnering function, leading the technology agenda across the business with the objective to drive our business growth for the years to come. This represents an extremely exciting time to join Campari OneIT and Campari Group.

Campari OneIT has the ambition to be the “most respected IT organization within the global spirits business”. 

Role Context and Mission

As a Process Mining Platform Specialist at Campari Group, you will play a pivotal role in steering the company towards operational excellence through advanced data analysis and process optimization. 

The resource will be part of the Information Technology department and will report to the Integration & Power Platform Manager. 

The mission of this role is to harness the power of Celonis process mining and execution management software to unearth deep insights from complex data, thereby driving efficiency and effectiveness across various business operations. 

The Celonis Platform Specialist will be instrumental in identifying bottlenecks, suggesting improvements, and implementing solutions that align IT capabilities with business objectives. This role is critical in ensuring that Campari Group stays at the forefront of technological innovation and continues to thrive in a competitive marketplace by making data-driven decisions and fostering a culture of continuous improvement. 

The Process Mining Platform Specialist will act as both a technical specialist and a business strategist, bridging the gap between IT and the GBS Process Optimisation & Automation team, ensuring that the organization's processes are as efficient and effective as possible.

Key Responsibilities – Process Mining Platform Specialist

• IT Governance and Process Mining Support: assist the Global Business Services (GBS) team in conducting process mining with a focus on IT governance. Ensure that IT components and processes adhere to best practices and standards, facilitating the identification and resolution of inefficiencies and bottlenecks in IT-related business processes.
• Strategic IT Insights and Support: support GBS in planning and delivering projects by analyzing complex data sets, ensuring IT strategies and decisions are aligned with overall business objectives and are executed following best practices in IT governance.
• Integration Optimization: collaborate with IT teams to optimize the integration of Celonis with existing IT systems and platforms.
• Automation Support: collaborate with the automation team to identify and evaluate potential use cases for Celonis in the automation of business processes. Provide specialized support in determining where Celonis can be most effectively applied to enhance automation strategies and initiatives.
• Stakeholder Engagement: engage with key stakeholders to understand business needs and align Celonis capabilities with these requirements.
• Continuous Improvement: champion continuous improvement initiatives by leveraging Celonis to drive operational excellence and innovation.
• Training and Support: provide training and ongoing support to users of Celonis within the organization.
• Performance Reporting: regularly report on the performance and impact of Celonis implementations to senior management stakeholders.
• Vendor Management: manage relationships with Celonis as a vendor, ensuring the company is leveraging the latest features and capabilities.
• Best Practices Development: develop and share best practices for process mining and execution management within the organization.
• Security and Compliance Management: ensure that the handling and analysis of data within Celonis adheres to Campari's stringent security and compliance policies. Implement robust protocols to maintain the confidentiality, integrity, and availability of data processed by Celonis. Regularly review and update security measures in line with evolving industry standards and organizational requirements.

• Platform Monitoring and SaaS Management: oversee the Celonis SaaS platform to ensure its optimal performance and alignment with Campari's IT ecosystem. Regularly liaise with Celonis support and technical teams to stay informed about automatic updates, new features, and enhancements. Coordinate with internal IT teams to ensure smooth integration of these updates and to leverage new functionalities effectively within the organization. This role involves continuous monitoring of the platform's performance and usage to maximize its benefits and ensure compliance with Campari's operational standards.

Who you are

• A  relationship builder who creates  formal and informal professional networks, maintains, and extends networks within, across and external to organizational boundaries
• You bring integrity, empathy and emotional intelligence 
• You support the strategy and set the objectives to implement it You obtain and share information, ideas and problems, drive cross collaboration and innovation, with a strong focus in bringing business value
• You are forward looking and future oriented, challenge conventional thinking and traditional ways of operating and invite stakeholders to identify issues and opportunities
• You consistently share your deep knowledge towards peers and colleagues, in order to support the development of a growth mindset and learning culture
• You are a problem solver, looking for challenges and able to think out of the box to solve them

What you bring

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Engineering, or a related field.
• At least a 3-year experience in process mining, data analysis, or a similar role, preferably with Celonis.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Knowledge of IT systems and business process management.
• Strong data analysis and visualization skills.
• Ability to translate complex data into actionable insights.
• Proficient in project management and change management.
• Comfortable working in a fast-paced, dynamic environment.

 Communication skills

• Ability to communicate digital concepts and technologies to business leaders, technical outreach within and without the organization
• Ability to support planning sessions and design multi-year roadmap of Celonis, strategically aligning with business goals
• Ability to influence others by communicating ideas or positions in a persuasive manner that builds support, agreement or commitment
• Able to exert strong influencing and negotiation skills
• Builds a trust-based relationship with key stakeholders. Uses a formal and informal network to gather information

Certifications (Nice to have)

• Celonis Data Engineer Certification
• Celonis Process Mining Certification
• Certified Business Process Management Professional (CBPMP)
• Project Management Professional (PMP)
• Certified Data Analyst (CDA)
• ITIL Certification
• AWS Certified Data Analytics – Specialty
• Microsoft Certified: Data Analyst Associate

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.