Industrial and Employee Relations Manager

Campari Group today is a major player in the global branded spirits industry, with a portfolio of over 50 premium and super premium brands, marketed and distributed in over 190 markets around the world, with leading positions in Europe and the Americas.

Headquartered in Milan, Italy, Campari Group owns 25 plants worldwide and has its own distribution network in 26 countries, and employs approximately 4,700 people.

Shares of the parent company Davide Campari - Milano N.V. are listed on the Italian Stock Exchange since 2001. Campari Group is today the sixth-largest player worldwide in the premium spirits industry.

General Description of the Role

The Industrial and Employee Relations Manager is responsible for designing, implementing and developing the IER strategy, plans, programmes and initiatives which align with and achieve the Company’s business objectives. The incumbent must develop and maintain positive relationships between employees, management, and labor unions. They must ensure compliance with labor laws and regulations, and manage all employee grievances, disputes, and complaints. They must also conduct investigations into employee misconduct or violations of company policies and administer relevant disciplinary actions. They execute Campari’s agenda in the areas of Culture, Employee Engagement, Diversity & Inclusion. The job has been successfully performed when a harmonious industrial relations climate is maintained, there is high employee satisfaction and engagement levels, excellent grievance resolution time and low employee turnover rates.

Key Activities & Responsibilities

Employee Relations & Engagement

• Develop and implement employee relations strategies aligned with business objectives and legal requirements.
• Act as the primary liaison between management, employees, and unions, ensuring timely and fair resolution of grievances, disputes, and disciplinary matters.
• Partner with HRBPs and other stakeholders to develop and deliver engagement programmes and monitor relevant metrics.
• Champion diversity and inclusion initiatives, collaborating with leadership to foster an inclusive workplace.

Industrial Relations & Collective Bargaining

• Lead collective bargaining negotiations and implement agreements, ensuring compliance with labour laws and company policies.
• Manage risks associated with labour relations, including legal and reputational risks.
• Maintain positive relationships with unions and other stakeholders to prevent industrial action.

Compliance & Policy Development

• Ensure adherence to labour laws, regulations, and collective agreements.
• Analyse and interpret employment legislation and update relevant company policies accordingly.
• Develop and maintain policies and procedures for grievance handling, discipline, and dispute resolution.

Advisory & Training

• Advise managers and supervisors on employee relations, labour laws, and HR policies.
• Deliver training programmes on effective employee relations practices.
• Provide guidance on proposed workforce planning, productivity, and organisational changes.

Monitoring & Reporting

• Track and analyze employee relations trends to identify potential issues and recommend solutions.
• Prepare dashboards and relevant reports for management and other relevant stakeholders.

Other

• Conduct investigations into misconduct and administer disciplinary actions in line with relevant company policies.
• Perform other related duties as assigned.

Requirements

Education & Experience

• Bachelor’s degree in Human Resource Management, Industrial Relations, or related discipline (or equivalent professional qualification).
• Minimum seven (7) years’ HR experience, including at least five (5) years specializing in union–management relations.

Technical Knowledge

• Strong understanding of Jamaican labour laws, industrial relations practices, and collective bargaining processes.
• Familiarity with HR systems and tools for industrial and employee relations management.
• Extensive knowledge of HR trends, grievance and arbitration processes, and compensation principles.

Skills & Competencies

• Excellent communication, negotiation, and conflict management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to influence and collaborate with stakeholders at all levels.
• High attention to detail, organizational skills, and ability to manage multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently, exercise good judgment, and maintain confidentiality.
• Strong interpersonal skills and commitment to diversity and inclusion.
• Capacity to thrive in a fast-paced, dynamic environment.

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Campari Group believes that fair compensation and equal opportunities are crucial for employees’ well-being, empowerment, and engagement.  Our efforts to ensure fair pay have earned us the Fair Pay Certification by Fair Pay Workplace, an independent organization dedicated to dismantling pay disparities based on gender, race and their intersection.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.