Quality & Compliance Director

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General Description of Role

Plans, coordinates and directs the company’s quality assurance program, designed to ensure continuous production of products consistent with established standards and to develop a program of continuous assessment utilizing the analysis of statistical data to guide improvements to the program. This position is also accountable for the control and security of the company’s products and packaging specifications, leading the research and development function with respect to process improvement and ensuring proper management and execution of the fermenting processes within the organization. In addition, the position is responsible for directing the organization’s compliance programs (e.g. Environment, Safety, and Quality).

This position is overall responsible for The Quality Management System.

Mission/Objectives

• Develops strategic plan for improving Quality efficiencies at all sites
• Ensures that raw material and packaging material meet the specifications for safe and quality products through the continuous review of international standards and supplier specification; inspections, testing and analysis of the material as well as supplier feedback.
• Ensures that the finished product are safe and are of the highest quality by continuously monitoring the production processes including, liquid manufacture, bottling and labeling to ensure that all market, regulatory and mandatory requirements are met
• Manage the department functions so that expenses are in keeping with department budget.
• Ensure Fermentation efficiency targets are met at the Distilleries
• Creates cost savings through Research and Development
• Ensures the proper execution of the company’s compliance program

Key Responsibilities and Activities

• Plans and leads the execution of the company’s quality assurance programme for all liquid and packaging material in accordance with customer and market regulations, related Standards and relevant Food Production legislations
• Chairman of the Materials Review Referral Board
• Chief Panelist of the Organoleptic Panel
• Acts as Product recall cocordinator
• Leads the company’s research and development development activities by reviewing and improving liquid processes
• Performs analysis of aged rum Marques for Blend review
• Ensures that tests and procedures are properly understood, accurately carried out and evaluated and that production procedure modifications to accommodate raw material deficiencies are investigated if necessary
• Designs relevant quality inspection programmes and ensure that the specifications are met and maintained for all incoming materials and in process and cased product.
• Leads the investigations of all defect alerts from bottling lines and other areas to determine root cause.
• Oversees Plans and monitors the execution of all raw material inspection projects.
• Effectively interacts with Production and Development teams to maintain product supply and introduce new products.
• Works with Purchasing and Engineering staff to establish quality requirements for external suppliers
• Ensures that all raw material product specifications are consistent with the standards established and are in keeping with customer  and regulatory requirements.
• Develops and ensures the implementation of proper procedures to facilitate the maintenance of an accurate and up to date packaging specifications database.
• Carries out audits of supplier processes and required documentation to ensure that JWN materials are being produced to correct specification and to ISO standards .
• Develops and monitors the departments preventative maintenance programme to ensure that all equipment are in proper working order and are calibrated to specification
• Acts as Lead Auditor for Internal audits of ISO and FSSC standard systems
• Prepares and present technical reports as required
• Prepares monthly management reports on the operations of the departments
• Set up and maintain controls and documentation procedures ensuring the proper storage and disposal of quality records and control documents.
• Monitors performance by gathering relevant data and producing statistical reports.
• Collating and analyzing performance data and charts against defined parameters.
• Develops the department budget and reviews expenses on a monthly basis to ensure that expenses are within budget and variance are explained
• Manages resources including people, ensuring that there is adequate training and performance feedback and that motivation activities are in place to energise and build commitment
• Plans, designs and conducts technical training for employees and designs evaluation methods to ensure the effective transfer of learning
• Plans, designs and ensures execution of the organization’s compliance management program and its related activities.
• Leads the fermentation efficiency process at the Distilleries
• Performs any other related duties required as required 

Key Relationships

Internal:  

• All Production departments
• Inbound and Outbound Logistics
• Purchasing Department
• Engineering Departments
• Export Department
• Group Loss department
• Distillery Managers
• Planning Department
• Project Innovation Department
• Marketing and Sales Departments
• Human Resources Department

External: 

• Raw Material manufacturers and Suppliers
• Suppliers of Laboratory equipment
• Jamaica Bureau of Standards
• Government Ministries
• Other raw material testing organization
• Distilleries at Appleton and New Yarmouth
• Campari Central Laboratory
• Personnel in various Campari Business units who deal with specifications and distribution   of Jamaican Alcoholic Beverages 

Experience Required

• Ten (10) years working experience in a management position with a consumer food product manufacturer along with prior experience in the hands-on operations of a Quality Assurance department.
• Proven track record in leading and managing a team
• Working knowledge of the operations of equipment used in quality assurance
• Working knowledge of ISO Standards and FSSC 22000 Standard requirements and experience in conducting audits
• Working Knowledge of statistical quality control methods
• Working knowledge of packaging, its specifications and Market Regulations for alcoholic Beverages
• High level of computer literacy
• Knowledge and experience in Molasses fermentation
• Working knowledge of blending and manufacture of alcoholic beverages
• Proficiency with using all MS Office applications.
• Working knowledge of project management.
• Desire to own decisions and take responsibility for outcomes. 
• Willingness to travel when required. 
• Willingness to continually embrace personal and professional development.

Education / Professional Qualifications

• First degree in Applied Science or any related field
• Knowledge of statistical quality control methods

Skills

Functional

• Highly developed analytical and diagnostic ability and good judgment.
• Good human relations and managerial skills.
• Outstanding troubleshooting skills
• Demonstrated exceptional written and oral communication skills.
• Ability to multitask and work in a fast-paced environment.

Technical      

• Keen eyesight for the evaluation of liquid and packaging materials
• Keen sense of smell required for the organoleptic evaluation of products
• Sound knowledge of the methodology used in the quantitative and qualitative analyses of chemicals, including of rums, wines, liqueurs, other spirits and raw materials

Managerial

• Team Working
• Execution and Foresight
• Innovative Problem Solving
• Technical Excellence
• Business Judgment
• People Development
• Initiate continuous improvement by providing team leadership and production techniques that increase productivity and profitability to overall process efficiency
• Cooperate with departmental managers and senior management on various tactical and strategic objectives to enable sound decision making
• High degree of analytical ability and inductive/deductive thinking to devise new approaches to deal with highly complex and/or previously unsolved problems

Other

• Wide knowledge on application of Company policies and procedures
• Proficiency in Microsoft Office Applications

Working Conditions

• General office environment
• May be required to work outside of normal work hours in order to fulfil the requirements of the position
• Required to travel to different locations as is necessary.
• Work involves moderate exposure to unusual elements, such as dirt, dust, and/or loud noise.
• The job includes visiting areas in the production plant that may require the use of safety equipment (Personal Protective Equipment - PPE) to include but not limited to; safety glasses/goggles, gloves, safety boots/shoes.

Our commitment to Diversity & Inclusion:

At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual’s race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.

Note to applicants:

Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.

Notice to third party agencies:

Please refrain from cold-calling or emailing our executive leadership team or the HR community directly. The Talent Acquisition department manages centralized recruiting operations globally, including the selection and management of external suppliers. Currently, our preferred supplier list is at full capacity. To ensure we have your information on file for future consideration, we kindly request that you complete the online form provided here.